kudajitu com — your Game Start.

kudajitu com KYC Verification - Android & iOS Mobile Casino App

We require KYC (Know Your Customer) Verification to protect your account and comply with gaming regulations in your jurisdiction. Our verification process is straightforward on mobile: upload your identity document, confirm your phone number, and verify your details. We handle your personal information with strict encryption and never share it with third parties.

Open an account
kudajitu com featured game showcase

KYC Verification

Game
Category
Live Table / Card
RTP
high

On kudajitu com, KYC verification unlocks full access to all payment methods — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, and e-wallet. Without verification, your account remains limited to view-only access. We process verification requests within hours and notify you via email and push notification on your mobile device.

Why KYC Verification Matters on kudajitu com

We collect and verify your identity for three reasons. First, our local gaming license requires us to confirm you are who you claim to be before handling deposits and withdrawals. Second, KYC protects your account from fraud — we can verify that withdrawals go to the correct person. Third, verification helps us comply with anti-money-laundering regulations that apply in Indonesia and neighbouring jurisdictions.

On kudajitu com, you cannot deposit or withdraw funds until KYC verification is complete. You can browse games, check odds, and read guides while unverified, but your account balance remains at zero. Once we approve your verification, you gain instant access to deposit via DANA, e-wallet, mobile banking, local payment Virtual Account, and other payment options.

KYC verification upload screen on kudajitu com mobile app
Document upload interface on kudajitu com Android and iOS

What we verify

We confirm your full name matches your identity document and your phone number is active. We cross-check your DOB and address against our fraud-detection system. We do not verify your employment, income, or credit history — KYC on kudajitu com focuses only on identity and residency.

After verification, we link your account to your chosen payment method. If you use online payment or e-wallet, we confirm that the mobile number you provide matches your e-wallet account. Bank transfers via mobile banking or local payment require your registered bank account name and number to match your kudajitu com profile.

How to Complete KYC Verification on Mobile

We've designed our verification flow for Android and iOS. Your process starts the moment you create a kudajitu com account and first attempt a deposit.

Processing time: We review all KYC submissions within business hours. Most verifications on kudajitu com are approved within 2–4 hours of submission. During peak times (after Liga 1 matches or Piala AFF tournaments), processing may take up to 6 hours.

Documents we accept

We accept the following identity documents for KYC verification on kudajitu com:

All documents must be current (not expired) and issued by a government agency. We do not accept student IDs, library cards, or temporary permits. If your document is damaged or text is unreadable, resubmit a clearer photo.

Document upload screen showing ID photo in frame
Document photo framing guide
Selfie liveness check interface with document beside face
Liveness verification screen
Phone number verification with OTP code entry
Phone verification step

Data security during verification

Your documents and personal information are encrypted end-to-end. We never store raw images of your ID on our servers — only encrypted hashes that we use for fraud detection. Our verification partner is a certified third-party vendor; we do not retain copies of your documents after verification completes.

If your KYC verification is rejected, we provide a reason in your account dashboard. Common rejection causes include glare on the document, partially visible text, or a mismatch between your selfie and ID photo. You can resubmit corrected documents immediately. We do not charge resubmission fees.

Liveness check
A process where we verify you are physically present and taking the selfie in real time, not using a stored photo.
Document hashing
We convert your document into an encrypted fingerprint for comparison against fraud databases, without retaining the original image.
Biometric consent
By submitting your selfie, you consent to us storing a biometric template for account recovery and fraud prevention.

Tips and Troubleshooting

If your verification submission fails, check these common issues. Ensure your ID document is well-lit, in focus, and shows your full name and document number. On Android, verify that you have granted the app camera and storage permissions. On iOS, check Settings → Privacy → Camera and allow kudajitu com access.

For your selfie, make sure your face is clearly visible and well-lit. Remove sunglasses and hats if possible. Hold your ID document next to your face so both are in the same frame. If the app asks you to retake the photo, follow the on-screen alignment guides.

If you change your phone number after account creation, update it in Settings before submitting KYC verification. We cannot verify a number that does not match your account profile. Contact our support team if you need to update your registered number before resubmitting.

During holidays like Idul Fitri and Idul Adha, our verification team may have reduced staff. Submissions during these periods may take 8–12 hours instead of the standard 2–4 hours. Plan your KYC completion accordingly if you intend to deposit and play during peak seasons.

After verification is approved

Once we approve your KYC verification, you receive an email confirmation and a push notification on your mobile device. Your account status changes from "Unverified" to "Verified," and you unlock access to all payment methods. account preferences are now available — you can fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer to mobile banking, local payment, online payment, or e-wallet.

Your verification remains valid indefinitely unless you update your personal information or we detect suspicious activity. If you change your legal name or address, update your kudajitu com profile and resubmit KYC to refresh our records.

Our support team is available via live chat, email, and phone if you encounter any issues during KYC verification. We operate in English and Indonesian across all regions — whether you are in Jakarta, Surabaya, Medan, or Bandung, response times average under subject to verification during business hours. For urgent account access needs, use the red "Escalate" button in the verification screen, and we prioritize your case.

Related guides

Setup
Mobile App Installation Guide
7-min read
Payments
Deposit via mobile banking, local payment, and Bank
6-min read
Security
Password Reset and Account Recovery
5-min read